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Khao Lak Scuba Adventures FAQ

General Information

Khao Lak Scuba Adventures General Information of Khao Lak and Similan Islands

General Information

 

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Thank you for choosing Khao Lak Scuba Adventures as your trusted dive tour operator, to visit Thailand’s premier dive destination, the Similan and Surin Island National Marine Parks.

Geography, Seasons and Temperature

The Similan and Surin Island Marine Parks are open from 15th October until 15th May every year! Out of this period it is not possible to dive at the Similan and Surin Islands.

The Similan Islands are approximately 70 km offshore from the mainland; Richelieu Rock is another 100km north. Khaolak is on the mainland 10 minutes from the departure pier, about 100 km north of Phuket airport.

The water temperature is on average 29 degrees Celsius, and visibility is normally 20 to 30 meters, but can be less if there is ‘thermoclines”. Outside temperatures can top 35 degrees Celsius during the day.

 

Ecological Awareness

Khaolak Scuba Adventures is committed to environmental protection and to minimize the impact of our dive tours at the Marine Parks. We expect your co-operation in preserving these beautiful areas and insist that you don’t touch or disturb any marine life. No disposable plastic is aloud on Liveaboards or in Marine Parks.

Divers Prerequisites at Trip Check In

Please bring along your diving certification or temporary dive certificate to show at Trip Check In. If you have lost it, we can check online certificates for PADI, but must be found online, as showing your dive certificate is mandatory to board any boat of Khaolak Scuba Adventures and to purchase the limited National Marine Park Tickets.

If your last dive was longer than 1 year ago and you have less than 50 dives logged you will be required to participate in a “scuba review” before joining any diving trips. We offer Pool Refreshers at 2pm most days.

All divers are required to have personal dive insurance cover (incl. evacuation and recompression chamber) for the diving days. Proof IN WRITING and in English will be requested during check-in. If you do not have or cannot show proof of insurance coverage, you can purchase it during check-in at 250 THB per dive day. 

Max. depth of each individual diver is according your training level (certification). Scuba Diver 12 meters, Open Water Diver 18 meters, AOW Diver 30 meters. Max. depth on all our trips is 30 meters. On our trips, all divers “should” be qualified to dive to 30 meters and dive with a computer, as the most sites are much more suited to it.

 

Check In / Check Out Procedures

Check in time for all our Liveaboard trips in Khaolak is between 4 - 6:00 pm. If making their own way here and arriving earlier, guests can leave their bags in our “Lock Up”, explore or eat before coming back for trip check in.

The Liveaboard trips will be back at our Dive Centre after the trip around 5.00 pm. If needed, we will transfer you as soon as possible back to your hotels in Khaolak and Phuket.

 

Pick Up Phuket Airport

Do not forget to let us know one day in advance where to pick you up! Contact Mr.Toun:

transfer@khaolakscubaadventures.com

In case of any delay or problems please contact ONLY our transfer manager Mr.Toun and his team. They are available from 14.10. and 15.05. from 9:00 am - 8:00 pm Thai time at +66 (0)83 637 8282 or +66 (0)76 485 602.

Scheduled shared transfer from Phuket to Khao Lak (300 THB + VAT each way). Recommended ETA at Phuket Airport should be not later 2 pm: Shared pick up: 3:15 to 3:30 pm (15:15 - 15:30 h) Phuket International arrivals terminal, at seating area in front of Post Office (at right of exits 3 & 4).

  

Scheduled shared transfer from Phuket to Khaolak (300 THB + VAT each way). Recommended ETA at Phuket Airport should be not later 2 pm:Shared pick up: 3 - 3:15 pm (15:00 - 15:15 h) Phuket Domestic arrivals Terminal, at seating area in front of the BILLION COFFEE SHOP (at right of exit 1)​

  

Pick Up Phuket General

Phuket - Khao Lak (300 THB per person, 600 THB round transfer + VAT)

Please note that the pick up is a shared transfer, and not a private transfer. Guests picked up first will experience longer travel times with transfer, as guests are picked up on way to Khaolak. 

Available Pick Up Location in Phuket: 

Rawai: 11.30 (only at Green Leaf Gasoline Station)

Chalong Pier: 11-30 - 11.45 (7/11 in corner building before the parking to Chalong pier)    

Kata: 12.00 - 12.30 (from guest’s hotel)

Karon: 12:15 - 12:45 (from guest’s hotel)

Patong: 13:00 - 13:30 (from guest’s hotel)

Phuket Town: 13:00 - 13:15 (Phi Phi Ferry Pier Rassada– at Red Post Box by parking lot)

Phuket Town: 13.15 - 13.30 (only at McDonalds at the corner of the Robinson shopping Mall)

Kamala: 13:45 - 14:00 (from guest’s hotel)

Surin: 14.00 - 14.15 (from guest’s hotel)

Bang Tao: 14:15 - 14:30 (from guest’s hotel)

Nai yang Beach: 14.30 - 14.50 (from guest’s hotel)

Mai Khao beach: contact for more information (from guest’s hotel)

16.30 Arrive at Khao Lak Scuba Adventures main office

No share pick up available at this locations please contact transfer manager Mr. Toun

- Cape Panwa area

- Ao Yon area

- Nai Narn area

 

Boats

All our boats comply with all Thai Safety Standards regulated by the Coast Guard. That includes:

Automatic inflatable life rafts, life jackets, lifebelt, radio communications, navigation systems, dinghy, fire extinguishers, medic first aid box, oxygen and medically trained crew.

Cigarettes cannot be purchased on any Khaolak Scuba Adventures dive vessel. Smoking is forbidden in all cabins, dive deck and in the saloon. The dinner areas are split into smoking and non-smoking areas. Please Do NOT through any cigarette butts into the ocean.There is to much garbage in the oceans already!

You can recharge your electronic devices with the 220 vault plugs on the boats. Please be advised that we will not be held liable for any damage occurred to your electronic device.

 

Food and Beverages

Our chefs on all dive boats create a combination of Thai and Western cuisine. All food is served buffet style with snacks and fruit available throughout the day. Our chefs abstain from the commonly used flavour enhancer Monosodium Glutamate (MSG or E 621) and we cater for vegetarians.

Water, tea and coffee is free of charge on all boats.

Soft drinks are available for purchase on trip at 40 THB per can.

Beers are available on all trips for 70- THB per can. Wine and liquor is not available on any of our diving vessels.

 

Diving

• All diving is guided on our boats with a maximum of 5 divers per guide

• IF you get separated from your dive group, search for no longer than 1 minute and ascend to the surface after safety stop with surface marker. Watch out for boat traffic before surfacing. At the surface inflate your buoyancy compensator and call the next boat close to you for assistance.

• All divers are required to do a buddy check before every single dive.

• No alcohol is permitted before or between dives. Your first beer is your last dive. (Same applies for snorkelling)

•  A dive computer is not mandatory but highly recommended for your safety. If you do not have your own, it will be suggested that you rent one of our at trip check in.

• You are required to listen to the dive guides/Instructors. The dive guides/Instructors on the boat can prohibit participation on dives at their discretion based on lack of respect for marine park rules and regulations, lack of respect - or “handling” of any marine life, alcohol consumption between dives or not abiding by international safe diving rules. In this case we will not refund you for the missed dives.

• Please note that the number of dives we list in any package is a best estimate based on normal circumstances, not a guarantee. Circumstances may arise during your dive trip (weather conditions, illness or personal choice) where the total number of dives done is less than the number we estimate. There will be no partial refunds in these circumstances.

• Remember dehydration is the most common source of “Decompression Illness” and ill-being. Be sure to drink lots of water in the morning, between the dives and at end of day!

• A 3 mm short wet suit is included in our equipment rental sets. Full length Wet suits are available to rent.

• If you bring your own dive equipment make sure your equipment has gone through the annual inspection or mandatory service inspections.

• If your air consumption is high, we strongly recommend that you rent a 15 litre tank that will allow you to stay longer underwater. Note: there is a limited number of 15L tanks available.

• Min. air remaining in your tank at the surfaceis 50 bar.

• Maximum dive time is 60 minutes, except sunset and night dives.

• Stay close to your dive buddy and group.

• Monitor your air gauge frequently.

• A 5 min @ 5 meters safety stop is required before surfacing to the surface.

• Inflate your buoyancy compensator at the surface and pay attention to the dive guide or instructor for instructions during the pick up by the diving vessel.

• If you are using a digital underwater camera you need to comply with the “Safe Diving” and the “Ecological Awareness” rules. If you can’t comply with these rules our guides and Instructors will prohibit you to use the camera underwater. Please use camera with respect to other divers in group, do not slow up the dive.

 

PADI Dive Courses

PADI (Professional Association of Diving Instructors) is the world most popular and largest training association. Your PADI certificate is accepted in every dive centre around the globe.

Khaolak Scuba Adventures is an multiple award winning PADI 5 Star CDC Centre.

Dive courses are conducted by our team of highly trained and multi-lingual Instructors, who will provide you with the utmost care and attention.

We have course materials available for most languages: English, German, French, Dutch, Spanish, all Scandinavian languages, Russian, Chinese, Thai, Japanese, Korean, Portuguese, Italian, Polish and Hebrew. 

Khaolak Scuba Adventures believes that safety is the most important aspect of diving. With that being said, the first step in this process is providing the novice and inexperienced diver with proper dive education. All courses include the corresponding PADI material and an experienced PADI instructor to answer any questions that you may have and to explain in more depth the diving knowledge.

With Khao Lak Scuba Adventures we guarantee groups of no more than 5 students per instructor. This allows quality dive education throughout any diving course and also provides a safer environment for the student.

If you are scheduled for an Open Water Diver course you need to be at the dive centre in the morning to start the course. Any transfer to dive centre to start course, needs to be organized by yourself. 

 

Dive Equipment is included if you have booked directly with Khao Lak Scuba Adventures

A full set of rental gear includes:

BCD (Buoyancy Control Device), Regulator with alternate air source, 3 mm short wetsuit, Mask, Snorkel, closed heel fin, 12 litre Aluminium tank, weight belt, weights, diving computer and a torch for night dives.

Using our dive gear also means that you are responsible for it. If you lose or break any part of the rental gear we will ask you to replace the lost or broken item.

Extra dive gear can be rented or purchased during your check in at the dive centre: Prices do not Include VAT

Dive computer: 250 THB/Day (Free if you book directly with our online sales team or in our dive shop)

15 litre tank: 150 - Thai Baht per day

Long wetsuit: 200- Thai Baht per day

Nitrox filling: 150- Thai Baht per tank

PRSCR. Mask: 200- Thai Baht per day

Dive Insurance: 250 Thai Baht per day

 

Equipment - Miscellaneous

All tanks have International fittings but DIN adapters are provided at the dive center for free. Please let our staff know at check in that you will be requiring one.

Our dive gear is purchased from the main supplier of Scuba Pro dive equipment in Thailand. This equipment is annually inspected as well as cleaned and rechecked after every trip by our dedicated in-house technician.

Our Scuba cylinders run through the annual visual inspection and the 5 year hydrostatic test as required by Thailand law.

Our Bauer compressors are annually serviced and air filters are changed according to the manufacturer’s guidelines.

 

Mandatory Scuba Diving Insurance Coverage On Trips

If you don’t not have your own coverage, Khaolak Scuba Adventures offers diving accident insurance coverage with a maximum cover of 200,000- Thai Baht for a small surcharge. This insurance also covers emergency evacuation and decompression sickness, to a maximum of 200,000 Thai Baht.

  • Per day and person 250 THB + VAT

It is the diver’s responsibility to have adequate insurance cover for outdoor activities such as diving.  If your insurance does not cover diving related problems, please ask our staff before trip departure for the extra insurance cover.

 

Packing: We do have a customer “bag lock-up” on site for guests to leave their big bags while on trip.

You don’t need much on the trips, but do bring:

• Personal clothing, including a light jacket or sweater

• Towel and toiletries 

• “Sea Safe” Suntan lotion, prescription medicines.

• Diving equipment (if own equipment)

• Logbook, certification card, travel and diving insurance details in writing (if own dive insurance) holiday details from your travel agency, if applicable.

• Money to pay for extras

 

Nice to bring but not necessary:

• CDs, DVDs, books.

• Laptop, tablet, mobile phone

• Video and photo camera.

 

Payment

We accept only Thai Baht and Credit Cards; Visa, Master. A 3% service charge applies for all credit card payments. If you wish to pay in cash, we can only accept Thai Baht.

The payment of the trip is due before trip departure.

 

How to get to Khao Lak

From Bangkok or any other domestic city with an airport, fly to Phuket Island (Air Asia/Nok Air/Bangkok Airways or Thai Airways). From Phuket airport to Khao Lak by taxi in only one hour.

By bus from Bangkok or any other domestic city with an official bus station, take the bus towards Takuapa - Khao Lak. You can get off local bus at the Nang Thong Super Market. We are on beach road beside S.Market.

From Bangkok catch only the official buses at the “Bangkok Southern Bus Terminal” towards the south. ABSTAIN from any bus trip offered at Khao Son Road in Bangkok heading to Phuket or from some other sales agents trying to sell you bus tickets.

By train the closest city to Khao Lak is Surathani Town in Surathai Province. Take a bus heading towards Takuapa - Khao Lak from the official bus station.

From Koh Tao or Koh Phangan take the night ferry the day before your scheduled trip departure. Catch a bus in the morning from Chumpon or Surathani to Takuapa - Khao Lak.

If you prefer to leave the same day of your liveaboard cruise then leave the islands as early in the morning as possible (Lompraya speed catamaran). Catch a bus in the morning from Chumpon or Surathani to Takuapa - Khao Lak.

Please note that we cannot be held liable for any delays that might occur travelling towards Khaolak. We recommend that you show up at least one day before your scheduled trip departure. If you miss any trip because of delay in your transport to Khaolak we will not refund any money.

 

Hotel Booking

If you are planning to stay in Khaolak during December to February (Peak Season), we highly recommend that you pre book your hotel stay in advance. We can help you to find budget (600- Thai Baht), medium (2,000- Thai Baht) and high standard (4,000- Thai Baht) accommodation.

Don’t wait until you are in Khaolak, as your chances of finding something for a good price will diminish.

 

Bank/ATM’s

There are plenty of banks and cash dispensers in Khaolak, Khaolak Scuba Adventures has an ATM at it´s front door. Please be aware that the banks are closed in the weekends.

 

Safety

Khaolak is a very safe place, crime does almost not exist. Don’t be too careless and follow the most common security rules, as you were back in your home country. Stay out of trouble and follow the Thai slogan “If it is illegal in your country it is illegal here”.

If you rent a motorbike make sure to wear a helmet! Police will fine you if they set up a police checkpoint. The streets and traffic are not western standard, watch out for sand, animals and other unsuspected event’s and don’t drink and drive!

 

Health

Khao Lak has plenty of pharmacies and several doctors (small clinics) on duty to cure small injuries or illnesses. 24 hours evacuation by ICU is available; the distance to the closest hospital is 10 km. Phuket town has state of the art international hospitals and decompression chambers.

There have been no reports of Malaria or Dengue in Khaolak but the use of insect repellent is recommended.

Most all road accidents happen when tourists rent scooters. If you are planning to rent a small motorbike to explore the neighbouring country side. be advised that it is mandatory by Thai law to wear a helmet for the driver and passenger, and the road rule in your country, may not apply to Thailand.

 

Map of Khao Lak and Bang Niang

 

Our Khaolak Scuba Adventures Dive Centre:

 

Similan and Surin Dive Sites

 

Contact Details

Khao Lak Scuba Adventures Pa. Ltd

13/47 Moo 7, T. Khuk Khak, A. Takuapa 82190 Phang Nga, THAILAND
TAT Nr. 33/2851

Open every day from 9:00 am - 8:00 pm during High Season
Tel.:  0066 076 485 602
       0066 083 636 1010